Frequently Asked Questions
Q. What are the advantages of staying with Toronto Suites rather than a hotel?
A. We provide much more space at a much lower price. This includes a living room, dining room, fully equipped kitchen, bathroom and bedroom(s).
Q. What is included in the apartment rent?
A. Linens, heating, air-conditioning, electricity, internet, local telephone calls, voicemail and cable TV.
Q. How are the apartments equipped?
A. The kitchens are fully equipped with fridge, stove, dishwasher and microwave oven. All dishware cutlery and cooking accessories are provided. Bedrooms and baths are supplied with linens and towels. There is a telephone, television, DVD and CD/Stereo, iron and ironing board.
Q. Are there Laundry facilities?
A. Yes, ensuite laundry facilities are available upon request.
Q. Is there housekeeping service available?
A. Yes, housekeeping may be requested at additional cost.
Q. Are pets allowed?
A. Yes we do accept pets. A charge of $200.00 applies for cleaning.
Q. What time is move in?
A. Move in time is after 4 p.m. If you need to make special arrangements, please call Customer Service.
Q. How may I pay for my reservation?
A. Personal cheques, debit cards, as well as some major credit cards are accepted. Corporate accounts may establish direct billing procedures.
Q. Is onsite parking available?
A. Yes there is parking available on the premises. Additional monthly fee applies.
Q. How do you charge for long distance telephone calls?
A. You may use a prepaid calling card or a cellular telephone for long distance dialing.
Q. How do I make a reservation?
A. Call our toll free telephone number 1-800- 654-9665(U.S. & Canada). You may also make a reservation request by submitting a Reservation Request form available on the website.